停下来思考|韦德娱乐1946-韦德娱乐

Creating an action-based culture of safety

In 2020, 莫里斯·艾丁格, OHSE经理, took a closer look at 韦德娱乐1946’s safety statistics, there were recurring incidents—even though a thorough safety program was in place.

“A common thread in the investigations was the failure to identify the hazard,艾丁格说。.

For instance, some Field Level Risk Assessment (FLRA) cards were generic in nature and not specific. Certain catch phrases were common, like “pinch point” or “line of fire.” But none of those specified the actual hazard; one may be identified and controlled but others may be overlooked.

“It was time to take a few steps back and get to the root cause—what exactly are we looking for when it comes to the hazard identification process?他说.

艾丁格和摩根·坎贝尔, service performance manager in Acheson, were passionate players in the working group leading the charge to develop 韦德娱乐1946’s new hazard ID card. Made up of key stakeholders from Operations across the region, the working group has been actively involved start to finish—fully trialling the new program before its company-wide adoption. The premise, action, and commitment all come back to one bold mantra: 停下来想一想, or SAT.

The core of SAT is something that was previously overlooked—the big why. “Before, we were missing that personal or emotional connection,艾丁格说。. “当我们开发SAT时, we wanted to make sure this tool has everyone focusing on what can seriously hurt them, 以及为什么这一点如此重要.”

对严重事故进行审查, 反馈论坛, and hours poured into additional research and development, the biggest challenge was making hazard identification simple. “We could have 32 different categories of hazards—not practical!艾丁格说。. Instead, the working group scaled it down to four Primary Hazard categories.

当SAT被引入的时候, the change was initially a stumbling block for some employees who liked the routine of the old card. “We had to explain that the old card was tired and had become a routine exercise—not necessarily a process that would make us stop and think, or actually identify a specific hazard艾丁格说。.

“这是一个很大的变化, and it’s going to take time and mentoring, but we’ve already seen so much progress in only a few months,坎贝尔补充道。. “We now see people focusing on the task and what can seriously hurt them, 而不是文件本身.”

坎贝尔, who has been with 韦德娱乐1946 for 38 years, has seen the evolution of safety with the company. “We always had safety committees and processes that we took very seriously. As we’ve grown and changed over the years, we’ve focused on feedback from our teams, listening to the people out on the floor and learning from our clients,坎贝尔说。. “This time around, we are working with employees to make a difference—not dictating the difference.”

This personal approach has been critical in getting employees to understand “the reason why.”

“This is personal,坎贝尔说。. “It changes the employee’s commitment. 他们这么做是为了谁? 他们自己或公司? If they’re doing it for someone or something they dearly care about, that’s a reason to commit to it. That’s the whole idea—it’s THEIR why. 这不是我的原因. 这不是莫里斯的原因. It’s their why for working safely today. It’s not just ‘my daughter’—it’s ‘my daughter Sara.’ I cannot express enough how this is 他们的.”

Status quo has no place at 韦德娱乐1946, especially when it comes to safety. “We no longer accept generic hazards,艾丁格说。. “我们所有人都能说得很具体, 描绘一幅清晰的画面, and remember the reason why we want to work safely. Another key component of SAT is the conversation that it drives. It creates an opportunity for leadership to discuss hazards and controls with the team members. It opens the lines of communication regardless if the team members are working together or remotely. 这就是订婚.”

Adds 坎贝尔: “There’s no need to rush—it’s about doing it right. 停下来想一想 is about taking that moment to be sure you’re ready to proceed. That’s the behaviour we want to drive.”

毕竟, Ettinger reminds us that the longstanding mantra at 韦德娱乐1946 is safe by choice, 不是偶然的. “If all of us can look at every aspect of our business with this same level of engagement, we can tackle absolutely any problem that comes our way.”